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FAQHow do I find specific items?The easiest way to find what you are looking for is to enter the title or keyword in the Search field at the top left of every page. To find a book by ISBN, click the ‘Search' button, which will take you to an Advanced Search page, where you can enter the ISBN into the SKU box. If you only know a few words of the title, but not necessarily their order, type in what words you do know to generate results.
How do I place an order? Each time you add an item you will see a list of the items currently in your shopping cart. If you want to add more items, click the "Continue Shopping!" button to go back to the online store. If you wish to order multiple copies of the same item, simply change the number in the quantity field and press the "Update Quantities" button.
Is it safe to use my credit card? If you'd rather not use your credit card online, you may place an order by phone. Just call 888-750-4580, place your order, give us the credit card info and we'll process it here.
When will my credit card be charged?
How do I check the status of my order?
How long will it take to receive my order?
What is the return policy? What happens if an item in my order is out of stock?
If an ordered item is out of stock, we will notify you and give you the option of replacing it with a like-priced item or of refunding your credit card the amount of the item plus the shipping charge allowed for it. Customer ServiceAt FYI Discounted Books we strive to give each buyer excellent customer service and a positive shopping experience. If there are any questions or concerns about an order, you may reach us through several methods. We are available by phone M-F from 5:30 AM to 2:30 PM central time. The phone number is 888-750-4580. To send a fax the number is 888-750-4585. All contacts through email are usually answered within 24 hours, even on weekends. You can send us an email using the form on the Contact Us page, by using the live help online chat feature that is on every page of the website (even if I'm offline, it will send me an email) or you can send an email using this address customerservice@fyidiscountedbooks.com
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